There are hundreds of companies that have failed because of the disconnects with their brand. That is a problem with the Harmony. The offer they promised is not what they delivered. It is such a simple thing, but oh so important.
Harmony works to identify and then develop a series of branded touchpoints that establish trust between your brand and the consumer. This trust comes from a consistent delivery of the brand promise at all times. Connecting your touchpoints into a seamless pattern of brand unity ensures that nothing detracts from consumer expectations.
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